Frequently asked questions

If you have any other questions you want to ask, please get in touch.

Do I get progress updates?

Yes, we will contact you once a month to let you know the progress we are making in removing your data from those who seek to take advantage of it. We know you are busy so don’t want to keep spamming you every day or week!

Referals for content creators

We have a content creator programme allowing you to promote our service and in return we give your viewers a discount code. Additionally we will offer you a percentage cut of the subscription for however long your viewer remains a subscriber.

How do I get setup?

Subscribing or purchasing our one off plan is easy. Go to our pricing page and you can sign up there. Once registered we will contact you to complete a simple form to give us authority to act on your behalf.

Can I share my account?

At the moment we only offer an individual account. However, we are working on family & friend accounts which we plan to launch in the near future. Interested in a corporate plan for employees? Please get in touch.

Do you offer a subscription?

Yes, we offer monthly & annual subscriptions along with a one-off service. Check out our pricing page to see the current options avaliable. Note, features do vary amongst the different subscription / product offerings.

Do you offer student discount?

We don’t offer a specific student discount. However, we do offer a variety of discounts through our amazing content creator network where we also work to help fund some of their amazing work. 

Custom removals?

We know how it is. You’ve found a company is using your data or spamming you and you need it to stop. We won’t charge you extra to go after them, no, let us know the company and we will add them to our books, for all our members.

Do you offer refunds?

If you are not happy with our service you can cancel your subscription from the next billing period. If you have recently subscribed in error then please contact us to discuss your membership.